是次活動所有門票已委託不同售票平台發售，票務相關疑問可向閣下所使用之購票平台查詢。

If you have any inquiries about ticketing, please contact the ticketing platform which you choose to purchase your ticket.

於優先訂票期內成功購買「兩日套票」可享有【KoolTai優先福利】，包括：優先入場資格、活動限量小禮物、限量專屬入場證。

【KoolTai Priority Benefit】is only available to Two-Day Pass successfully purchased during the Priority Booking Period. 【KoolTai Priority Benefit】will include priority access to the venue, limited edition gift and limited edition pass.

所有門票一經售出，不設退換。當中包括但不僅限於更換日期或票種。

No refunds, cancellations or changes will be made after tickets have been purchased.

是次活動將不會因任何演出陣容更動，而設有門票退換服務，敬請留意。

No refunds will be made due to changes in artists. Please understand this in advance.

於官方認可平台以外網站購買之門票，將有可能無法入場。如於交易時／獲取門票後產生任何問題，主辦方將不會為之負責。

We cannot guarantee admission for customers who purchase tickets through channels other than the official ticketing platforms that we announced. Also, we will not be responsible for any problems that happen due to this situation.

購買了「兩日套票」的觀眾將於首日入場時獲得相關證明，詳情將於日後公佈。

Audiences with a Two-Day Pass will receive permission for entering the different areas at the time of admission to the venue. We will inform you as soon as details are finalized.

本注意事項若有未盡事宜，主辦單位保留解釋與增加、變更及取消等注意事項之權利，相關規定以KoolTai MACAO MUSIC FES. 2023及棋人娛樂之各大社交平台、官網及現場公告為準。

The Organizers/Event Producer reserves the right of editing, adding, and cancelling the rules above. Please note that this FAQ is subject to change without notice. Any changes or contingent measures for the rules above announced by the Organizers/Event Producer and posted on the event’s social media, website shall prevail.